Company Information

Contact Information Summary

What is your mailing address?

ZEUS Battery Products

191 Covington Drive

Bloomingdale, IL 60108

What is your general email address?

Please send emails to our Customer Service & Sales team at sales@zeusbatteryproducts.com

What is your Privacy Policy?

Please find our Privacy Policy on ZEUS Battery’s homepage, under Company Policies.

What are your hours of operation?

Our Bloomingdale, IL office and customer support hours are 8 a.m. – 5 p.m. CST, Mon. - Fri.

What is your toll-free number?

877-469-4255

What trade associations are you a member of?

We are a member of the National Association of Electrical Distributors (NAED), the National Association of Elevator Contractors, and the Hobby Manufacturers’ Association.

What trade shows do you participate in?

We participate regularly in the annual EDS show and plan to participate in more shows in the future.  Watch our website for details.

Are you ISO certified?

Yes,  we continually renew our ISO 9001:2008 certification for quality management. View our 2012-2013 ISO 9001:2008 certification here.

What is your BBB rating?

While we have not pursued accreditation by the Better Business Bureau, we are pleased to report that no business or consumer complaints have ever been filed against us through the BBB in any category. For a full report, visit: http://www.bbb.org/chicago/business-reviews/batteries-dry-cell-wholesale-and-manufacturers/power-cell-battery-products-in-bloomingdale-il-88257385/complaints

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Production

Where do you manufacture your batteries?

Our ZEUS batteries, chargers, and power-related products are manufactured offshore.

What manufacturing functions do you perform in the U.S.?

We assemble custom battery packs and distribute orders from our Bloomingdale, IL warehouse.

Security

What do you do with my information?

Your information will simply provide efficiencies for your next order. We do not sell, rent, or share information about our customers.

Is my information safe on your site?

Any information you enter at our website: www.ZEUSBatteryProducts.com is safe and secure. No customers have ever reported any security incidents relating to our site. Furthermore, you can be assured that the information you give us is private. We do not sell, rent, or share information about our customers.

Warranty Information

What type of warranty do you have on your items?

Please see our Company Policies.

Does my warranty cover defective items?

Please see our Company Policies.

How can I get more warranty information?

Please contact ZEUS Battery Customer Support at our toll free number, 877-469-4255 with the order number from your invoice/receipt.

Promotions/Discounts

Do you offer specials and promotions?

Click here for current special and promotions.

Do you offer volume discounts?

Please contact our sales department for details: Sales@ZeusBatteryProducts.com;

877-469-4255.

Other

What affects battery prices?

While there are a number of factors, those that primarily affect battery prices are the cost of raw materials, the exchange rate, freight, and duties.  

What are the new lithium battery shipping regulations?

They are designed to protect workers---especially those involved in air freight---from the potential fire hazards of shipping lithium. These new regulations are extremely stringent and require special packaging, labeling, and declarations with major shipping carriers. This has impacted battery prices across the industry.

Do your batteries perform as well as more expensive brands?

Yes, with few exceptions, our batteries perform as well as nationally known brands.

Have you conducted comparison tests with your batteries?

Yes, we recently performed an in-house test using D-cell batteries in four identical flashlights with ZEUS, Duracell, Energizer, and store brand batteries. Only the Duracell battery lasted longer than ZEUS and it was only 10% longer. Click on the time-lapsed video below of the actual test.

Are there any other comparison tests?

Yes, here are a couple of links to other tests that clearly demonstrate how well lesser known brands stack up against top national brands:

http://www.zbattery.com/zbattery/batteryinfo.html

http://dealnews.com/features/Test-Results-That-Will-Change-the-Way-You-Buy-Batteries-Forever/449005.html

Can I get an electronic newsletter?

Yes. Click here to be added to our mailing list to receive ZEUS electronic newsletters.  .